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Home > How To Shop > Refund / Replace Guarantee

Refund / Replace Guarantee

We take pride in offering our customers good quality. If you are dissatisfied with any purchase made at this store, we will be happy to refund or replace it with product of same value after verification.

Remarks
Original receipt must be presented for refund or exchange within 7 days of purchase.
Refund is only applicable to expired or own-brand products, all other products are non-refundable.

Refund / Replace on Online Shopping
Please call the home delivery hotline at 2690 0948 within 7 days of the delivery date.
To cancel the order, please contact our Customer Service Team, latest by 24 hours before the order is delivered.
There are two methods of refund:
1. Deducted the refund amount of your next order.
2. Credited into your credit card account within four weeks, upon confirmation.

 
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Gentle reminder :
To enjoy smooth shopping experience, maintain less than 10 wish lists and each list has 50 items in maximum.
To enjoy smooth shopping experience, maintain less than 10 wish lists and each list has 50 items in maximum.
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Gentle reminder :
To enjoy smooth shopping experience, maintain less than 10 wish lists and each list has 50 items in maximum.
You've reached the maximum order quantity
For bulk purchase or unable to enter required quantity, please call our Customer Service Department at 2606 8662 for assistance.
You've reached the maximum order quantity
For bulk purchase or unable to enter required quantity, please call our Customer Service Department at 2606 8662 for assistance.
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