Order Information & Delivery Time
1. Our daily order deadline time: 13:00.
2. All packages or food set are unable to add / subtract any price / food.
5. After receiving the order. We will contact the customer within two office days to confirm delivery time delivery within 7 days.
4. If the customer cannot confirm the order by WhatsApp / Telephone / E-mail, the order will be cancelled.
5. Delivery date and time will communicate with customers at WhatsApp.
6. Order is not allowed to change or cancel after check out.
7. If the customer fails to receive the goods during the delivery period, the order will be cancelled.
8. If Hong Kong Observatory announces the typhoon signal No. 8 and above or the RED/BLACK rainstorm signal, the delivery service will be arranged.
1. Free delivery is available for purchases above $ 600. For purchases under $ 600, $100 delivery fee will be charged
2. Additional charges are required at The Peak, Tung Chung, Airport, Discovery Bay, Ma Wan and other remote areas. Please contact customer service before placing your order.
1. Hong Kong, Kowloon and New Territories, our delivery teams will provide delivery services for customers on Mondays to Sundays and public holidays (Except the Lunar New Year).
2. We do not provide specific time delivery service. Customers can choose different Time range with delivery。
3. Time range：
(09:00 a.m. - 02:00 p.m.)；
(12:00 p.m. - 06:00 p.m.)；
(05:00 p.m. - 08:00 p.m.)。
4. After ordering the goods, our customer services team will contact customer via Whatsapp / Direct line about the confirmation of order and delivery date within two office days. On the day of delivery, the delivery staff will contact the customer again to confirm the delivery time.
5. If the customer has not yet received the confirmation from customer service form one day before or on the date of delivery, please call 2254-8487/6809-2266.
Delivery and Product return
1. If there are any quality / quantity problem, please directly contact our customer service team before the goods are signed.
2. After the goods are received and signed by the customer, cannot be returned.
3. The final delivery time will be confirmed by Whatsapp / Telephone.
4. Aqua Blue Trading Limited reserves the right to amend these Terms and Conditions and to terminate this program without prior notice.
5. Should any dispute arise, the decision of Parknshop.com and Aqua Blue Trading Limited shall be final.
Need to be cooked
Store the products in Freezer (4 degree Celsius) in order to maintain their freshness
Available in Selected Areas
City Food Drive 2019